April 10th, 2008
I read an article the other day in the Wall Street Journal; it was talking about where mobile communications will be in the very near future. It explained how smart phones are going to get smarter and that possibly by years end we will be doing videoconferencing from our cell phones. I knew it was coming, but did not know when. With the way technology is going I can see it happening by the end of year.
Live video chat over a cell phone, think about it. Think what this could do for sales and marketing, no matter where your prospect is you’ll be able to use visual aids to help convince that prospect to become a customer. This one simple advance in technology will help any salesperson increase the “like” and “trust” factor over a phone call. From product demos to helping customers find parts and items they’re looking for will be a major advantage to companies and small businesses in customer service and sales.
If you really sit back and think outside the box on this one, the possibilities are endless.
Also check out my other blog at www.smallbusinessnotebook.com
